Privacy Policy

Who we are

Oregon Cosmetic and Reconstructive Clinic (OCRC) is Dr. Tina Jenq’s plastic surgery practice at 9200 SE 91st Ave, Ste 320, Happy Valley, OR 97086. This policy explains what information this website collects, how we use it and the choices you have. It covers theocrc.com only.

Your medical information

Once you’re our patient, your medical information is protected by HIPAA and handled as described in our Notice of Privacy Practices. Ask our front desk for a copy.

Please don’t send medical details or photos through this website’s forms or by email. We’ll collect what we need securely at your visit or through the patient portal.

What we collect

When you request a consultation. Our consultation form asks for your name, date of birth, phone number, email, the procedure you’re interested in, how you plan to pay, your insurance ID if you’re using insurance, how you heard about us, an optional message, and your consent to be contacted. The form is sent to our clinic by email, and you receive a short confirmation email that doesn’t include your answers.

When you text or call us. If you text or call our clinic numbers, we receive your phone number and what you send us.

When you browse. Like most websites, we automatically receive basic technical information, such as your IP address, browser and device type, the pages you visit and how you arrived at our site.

How we use it

• To contact you, answer your questions and schedule your consultation
• To check your insurance benefits, if you ask us to
• To understand how visitors use our website so we can improve it
• To keep our website secure and block spam and abuse

We do not sell, rent or trade your information, and we don’t use it for advertising.

Cookies and analytics

We use Google Analytics to understand, in aggregate, which pages are visited and how people find us. Google Analytics uses cookies and receives information such as your IP address and the pages you view. You can block cookies in your browser settings or use Google’s Analytics opt-out browser add-on.

Our website security service also uses cookies and records IP addresses to block bots and attacks.

Services we use

Some features on our website are provided by other companies, which receive information they need to work:

• Google Maps on our Location page, which loads only when you scroll to it or tap it
• Google Analytics, described above
• Video players for our clinic tour
• Our patient portal, which is run by an outside provider under its own privacy policy

These companies handle information under their own privacy policies.

How we protect it

Our website uses a secure (HTTPS) connection, security monitoring, and limited staff access. No website or email is completely secure, which is why we ask you not to send medical details through it.

Your choices

You can ask us to update or delete the information you sent through our website, or stop contacting you, by calling 503-400-6622 or emailing contact@theocrc.com.

Children

This website is not intended for children under 13, and we don’t knowingly collect their information. A parent or guardian should contact us for a minor.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.

Contact us

Questions about this policy? Call 503-400-6622, text VISIT to 503-400-6622, or email contact@theocrc.com. Our address is 9200 SE 91st Ave, Ste 320, Happy Valley, OR 97086.